Shipping & Returns
Free standard shipping on all US orders. No minimum required.
Shipping
How long does shipping take?
Standard shipping: 3–5 business days. Expedited options available at checkout. Orders are processed within 1–2 business days.
Do you ship internationally?
Currently we ship within the United States only. International shipping is coming soon.
Will I receive tracking information?
Yes. You'll receive a shipping confirmation email with tracking as soon as your order is dispatched.
The 60-Day Results Guarantee
Use HALO for 60 days. If you don't notice a meaningful difference in your hair, skin, or the performance of your beauty routine — contact us and we'll refund you in full.
No hoops. No restocking fees. No interrogation. To initiate a return, contact us at support@haloshower.com with your order number. Refunds are processed within 3–5 business days.
Returns & Exchanges
What if I want to return my order?
Contact us within 60 days for a full refund. Returns are free — we'll send a prepaid return label once your return is confirmed.
What if my order arrives damaged?
Contact us at support@haloshower.com with your order number and a photo. We'll send a replacement within 1–2 business days at no cost.
Can I exchange for a different finish?
Yes, within 60 days. Contact us and we'll arrange the exchange. You cover the return shipping cost.
Filter Subscriptions
Can I cancel my subscription?
Yes, at any time. Contact us directly and we'll cancel it immediately. No cancellation fees or minimum commitments.
Contact
Email: support@haloshower.com
We respond to all inquiries within 24 hours, Monday through Friday.